Anti-Spam and Consent Policy

Outbound Sales Outreach

We use low-volume, personalized business outreach. Messages must identify the sender, avoid misleading subject lines, include opt-out language, and honor opt-outs.

Patient Messaging

Clinics should only message patients or prospects where they have appropriate permission or an existing inquiry. Automated patient follow-up should include opt-out language such as "Reply STOP to opt out." Public lead forms require a consent checkbox before submission.

Not Allowed

• Cold SMS blasts.
• Robocalls or auto-dialed calls without required consent.
• Fake patient inquiries through clinic forms.
• Misleading guarantees or clinical claims.
• Using the service to send diagnosis or treatment advice.

Useful Official References

• FTC: CAN-SPAM Compliance Guide
• ICO: Electronic mail marketing

Opt-out or messaging questions: connect@smartclinicreception.online.